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Return Policy

The Avenue ရဲ့ ချစ်ခင်ရသော customers များ ဈေးဝယ်ရာမှာ စိတ်ကျေနပ်ဖွယ် အတွေ့အကြုံလေးရရှိနေစေဖို့ကလည်း အလွန်အရေးကြီးပါတယ်။ ဒါ့ကြောင့် The Avenue မှာ ဈေးဝယ်မယ်ဆိုရင် ဝယ်ပြီးသား item တွေကို size (သို့မဟုတ်) color အဆင်မပြေပါက ဝယ်ပြီး ၃ ရက်အတွင်း ပြန်လဲလှယ်လို့ရတဲ့ Return Policy စီစဉ်ပေးထားပါတယ်။

  • POS system ဖြစ်တဲ့အတွက် Customer တို့အနေဖြင့် ဝယ်ယူပြီးသား item ကိုလဲလှယ်လိုပါက မတူညီတဲ့ colorနဲ့ size ကိုသာ လဲလှယ်နိုင်ပြီး မတူညီတဲ့ design တော့ ပြန်လဲလှယ်ခွင့်မရှိတာ‌ကြောင့် နားလည်ပေးစေချင်ပါတယ်။
  • ပစ္စည်း‌လေးတွေ ပြန်လဲတဲ့အခါမှာ ကျေးဇူးပြု၍ ဈေးနှုန်းကတ်ပြား မပျက်စီးအောင် ဂရုစိုက်ပေးစေချင်ပါတယ်။
  • Promotional items များမှာ‌တော့ ဝယ်ပြီး ပြန်လဲလှယ်လို့ရတဲ့ Return Policy မရှိပါ။
  • အတွင်းဝတ်ပစ္စည်းတွေမှာလည်း Return Policy မရှိတာကြောင့် ၀ယ်ယူတဲ့အခါ သတိထားပြီး ဝယ်စေချင်ပါတယ်။

 

 

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Have a question? You may find an answer in our FAQs.
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Customer Services

Call Us: +959 408 600 076

Monday to Friday: 9:30 am - 6:00 pm

info@ragndenim.com

SHIPPING

 

  • Yangon, Delivery in 3-4 business days. MMK 3,000
  • Outskirt area, Delivery in 6-7 business days. MMK 5,000
Our courier delivers from Monday to Friday during business hours and will make one delivery attempt to the shipping address indicated while placing the order.
    PAYMENTS
    Accepts the following payment methods:

    We accept KBZ, AYA, CB and KBZ Pay.

    We accept Credit Cards and Bank Transfer. All order(s) must be pre-paid upon check out.

    RETURN POLICY

    We accept exchange and return for defective items within 7 business days from date of delivery with valid e-receipt and order number. This policy is applicable only to those products which do not fall in the list of non- refundable items provided on our site. Please see Exchange & Return for more information.

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    This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

    BOY LONDON

    MEN APPAREL [ TOP ] - SIZE CHART
    SIZE XS S M L XL
    LENGTH 71 72 73 75 76
    CHEST 97 102 106 112 116

    CALVIN KLEIN JEANS

    WOMEN APPAREL [ TOP & BOTTOM ] - SIZE CHART
    Size XXS XS S M L XL
    Chest 77 - 80 81 - 84 85 - 88 89 - 92 93 - 96 97 - 100
    Waist 61 - 65 65 - 68 69 - 72 73 - 76 77 - 80 81 - 84
    Thigh 48 - 50 51 - 53 54 - 56 57 - 58 59 - 61 62 - 64
    EU 32 34 36 38 40 42
    UK 4 - 6 6 - 8 8 - 10 10 - 12 12 - 14 14 - 16

    CALVIN KLEIN JEANS

    MEN APPAREL [ TOP ] - SIZE CHART
    Category Style XS S M L XL XXL
    T-Shirts & Sweatshirts Fitted Chest 98 103 108 113 118 -
    Slim Chest 95 100 105 110 115 -
    Polos & Sweaters Fitted Chest - 101 106 111 116 121
    Slim Chest - 97 102 107 112 117
    Outerwear Chest - 94 - 99 99 - 104 104 - 109 109 - 114 114 - 119
    Waist - 76 - 81 81 - 86 86 – 91.5 91.5 – 96.5 96.5 – 101.5
    Hip - 93 - 98 96 - 103 103 - 108 108 - 113 113 - 118
    Casual Neck - 39 41 43 45 47
    Chest - 50.5 53.5 56.6 59.5 62.5
    Slim Chest - 46 49 52 55 58

    CALVIN KLEIN JEANS

    MEN APPAREL [ BUSINESS SHIRTS ] - SIZE CHART
    Neck 37 38 39 40 41 42 43 44 45 46
    Chest 47– 49 50 - 51 52 - 54 54 - 55 55 - 57 57 - 59 60 - 62 62 - 64 64 - 65 65 - 66
    Waist 43 - 45 46 - 48 48 - 50 50 - 53 51 - 54 53 - 55 56 - 58 58 - 60 60 - 61 61 - 62
    EU 37 38 39 40 41 42 43 44 45 46
    UK 14.5 15 15.5 15.75 16 16.5 17 17.5 17.75 18
    MEN APPAREL [ BOTTOM ] - SIZE CHART
    Size 28 29 30 31 32 33 34 35 36 38 40
    Waist 73 76 79 81 84 86 89 92 94 99 104
    Hip 88 91 94 96 99 101 104 107 109 114 119
    MEN APPAREL [ UNDERWEAR ] - SIZE CHART
    Size XS S M L XL XXL
    Waist 60 - 66 71 - 76 81 - 86 91 - 97 102 - 107 112 - 117

    KARL LAGERFELD

    WOMEN APPAREL [ TOP & BOTTOM ] - SIZE CHART
    Category Size XS S M L XL 2XL
    Top EU 32 34 36 38 40 42
    UK 6 8 10 12 14 16
    Bottom EU 32 34 36 38 40 42
    UK 6 8 10 12 14 16

    HUGO BOSS

    MEN APPAREL [ TOP ] - SIZE CHART
    Category Size S M L XL XXL XXXL 4XL 5XL 6XL
    Suits & Jackets (Regular fitting) EU 44 46 48 50 52 54 56 58 60 62
    UK 34 36 38 40 42 44 46 48 50 52
    Suits & Jackets (Short fitting) EU - 46C 48C 50C 52C 54C 56C - - -
    UK - 36C 38C 40C 42C 44C 46C - - -
    Suits & Jackets (Long fitting) EU - 90 94 98 102 106 110 114 - -
    UK - 36L 38L 40L 42L 44L 46L 48L - -
    Business Shirts EU 37 38 39 40 41 42 43 44 45 46
    UK 14 1/2 15 15 1/2 15 3/4 16 16 1/2 17 17 1/2 18 18 1/2
    Trousers & Jeans EU 44 46 48 50 52 54 56 58 60 -
    UK 28 30 32 34 36 38 40 42 44 -

    NIKE

    MEN APPAREL [ TOP ] - SIZE CHART
    Size XS S M L XL XXL XXXL
    Chest (cm) < 88 88 – 96 96 – 104 104 -112 112 – 124 124 – 136 136 - 148
    Waist (cm) < 73 73 – 81 81 – 89 89 – 97 97 – 109 109 – 121 121 - 133
    Hips (cm) < 88 88 – 96 96 – 104 104 – 112 112 – 120 120 – 128 128 - 136
    EU < 44 44 – 46 48 – 50 52 – 54 56 – 58 60 – 62 64 - 66
    UK - 26 – 28 30 – 32 34 – 36 38 – 40 42 – 44 46 - 48
    MEN APPAREL [ BOTTOM ] - SIZE CHART
    Size XS S M L XL XXL XXXL
    Waist (cm) < 73 71 – 81 81 – 89 89 – 97 97 – 109 109 – 121 121 - 133
    Hips (cm) < 88 88 – 96 96 – 104 104 – 112 112 - 120 120 – 128 128 - 136
    Regular Inseam (cm) 82 82.5 83 83.5 84 84.5 85
    Tall Inseam (cm) 87 87.5 88 88.5 89 89.5 90
    Short Inseam (cm) 77 77.5 78 78.5 79 79.5 80
    EU < 44 44 – 46 48 – 50 52 – 54 56 – 58 60 – 62 64 - 66
    UK 22 – 24 26 – 28 30 – 32 34 – 36 38 – 40 42 – 44 46 - 48

    NIKE

    MEN ACCESSORIES - SIZE CHART
    Foot length (cm) CM EU UK US
    22 23 36 3.5 4
    22.4 23.5 36.5 4 4.5
    22.9 23.5 37.5 4.5 5
    23.3 24 38 5 5.5
    23.7 24 38.5 5.5 6
    24.1 24.5 39 6 6.5
    24.5 25 40 6 7
    24.5 20.5 40.5 6.5 7.5
    25.4 26 41 7 8
    25.8 26.5 42 7.5 8.5
    26.2 27 42.5 8 9
    26.7 27.5 43 8.5 9.5
    27.1 28 44 9 10
    27.5 28.5 44.5 9.5 10.5
    27.9 29 45 10 11
    27.9 29.5 45.5 10.5 11.5
    28.8 30 46 11 12
    29.2 30.5 46.5 11.5 12.5
    29.6 31 47.5 12 13
    30 31.5 48 12.5 13.5
    30.5 32 48.5 13 14
    31.3 33 49.5 14 15
    32.2 34 50.5 15 16
    33 35 51.5 16 17
    33.9 36 52.5 17 18

    NIKE

    WOMEN APPAREL [ TOP ] - SIZE CHART
    Size XS S M L XL XXL
    Chest (cm) 76 – 83 83 – 90 90 – 97 97 – 104 104 – 114 114 - 124
    Waist (cm) 60 – 67 67 – 74 74 – 81 81 – 88 88 – 98 98 - 108
    Hips (cm) 84 – 91 91 – 98 98 – 105 105 – 112 112 – 120 120 - 128
    EU 32 – 34 36 – 38 40 – 42 44 – 46 48 – 50 52 - 54
    UK 4 – 6 8 – 10 12 – 14 16 – 18 20 – 22 24 - 26
    WOMEN APPAREL [ BOTTOM ] - SIZE CHART
    SIZE XS S M L XL XXL
    Waist (cm) 60 – 67 67 – 74 74 – 81 81 – 88 88 – 98 98 - 108
    Hips (cm) 84 – 91 91 – 98 98 – 105 105 – 112 112 – 120 120 - 128
    Regular Inseam (cm) 79.5 79.5 80 80 80.5 80.5
    Tall Inseam (cm) 74.5 74.5 75 75 75.5 75.5
    Short Inseam (cm) 84.5 84.5 85 85 85.5 85.5
    EU 32 – 34 36 – 38 40 – 42 44 – 46 48 – 50 52 - 54
    UK 4 – 6 8 – 10 12 – 14 16 – 18 20 – 22 24 - 26

    NIKE

    WOMEN ACCESSORIES - SIZE CHART
    Foot length (cm) CM EU UK US
    22 22 35.5 2.5 5
    22.4 22.5 36 3 5.5
    22.9 23 36.5 3.5 6
    23.3 23.5 37.5 4 6.5
    23.7 24 38 4.5 7
    24.1 24.5 38.5 5 7.5
    24.5 25 39 5.5 8
    25 25.5 40 6 8.5
    25.4 26 40.5 6.5 9
    25.8 26.5 41 7 9.5
    26.2 27 42 7.5 10
    26.7 27.5 42.5 8 10.5
    27.1 28 43 8.5 11
    27.5 28.5 44 9 11.5
    27.9 29 44.5 9.5 12

    NIKE 

    SHOE - SIZE CHART
    US - Kids 1C 2C 3C 4C 5C 6C 7C 8C 9C 10C 10.5C 11C 11.5C 12C 12.5C 13C 13.5C 1Y 1.5Y 2Y 2.5Y 3Y 3.5Y 4Y 4.5Y 5Y 5.5Y 6Y 6.5Y 7Y
    US - Men's                                 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 5.5 6 6.5 7
    US - Women's                           0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5
    UK 0.5 1.5 2.5 3.5 4.5 5.5 6.5 7.5 8.5 9.5 10 11 11 12 12 13 13 14 1 1.5 2 2.5 3 3.5 4 4.5 5 5.5 6 6
    CM 7 8 9 10 11 12 13 14 15 16 17 17 18 18 19 19 20 20 21 21 22 22 23 23 24 24 24 24 25 25
    EU 16 17 19 20 21 22 24 25 26 27 28 28 29 30 30 31 32 32 33 34 34 35 36 36 37 38 38 39 39 40

    TEE LIBRARY

    WOMEN APPAREL [ TOP ] - SIZE CHART
    Size (cm) S M L XL
    Length 69.5 71 72.5 74
    Chest 104 107 112 116
    Shoulder 45.5 47 49 51.5
    Size Guide
    CHEST:

    Around the fullest part of the neck, at the base.

    WAIST:

    Around the narrowest part of the waist.

    HIPS:

    Around the widest point of the hips.

    SKORT LENGTHS:

    From the crotch to the anklebone on the inside of the leg.

    Shipping Rate
    • ငွေကျပ် ၂၀၀,၀၀၀ နှင့်အထက် ဝယ်ယူသူတိုင်းအတွက် ပို့ဆောင်ခ အခမဲ့ဖြစ်ပါတယ်။
    • ငွေကျပ် ၂၀၀,၀၀၀ အောက် ဝယ်ယူသူများအတွက် ပို့်ဆောင်ခ ၅,၀၀၀ ကျပ်(သို့) SBS က သတ်မှတ်ထားတဲ့ ဝန်ဆောင်ခ ကျသင့်ငွေကို ပေးချေရမှာဖြစ်ပါတယ်။
    • Return ပြန်ပို့တဲ့ ပစ္စည်းများ အတွက် ကျသင့်သော ပို့ဆောင်ခကျသင့်‌ငွေကို customer တို့ဘက်မှ ပေးဆောင်ရမှာဖြစ်ပါတယ်။

     

    Transportation
    • ရန်ကုန်မြို့တွင်းအတွက် မှာယူလိုပါက တနင်္လာမှ သောကြာ‌နေ့များအတွင်း order များကိုဝယ်ယူပြီး 48 နာရီအတွင်း အိမ်အရောက်ပို့ဆောင်ပေးပါတယ်။
    • နယ်မြို့များအတွက် မှာယူလိုပါက ငွေပေးချေပြီးသည်နှင့် order များကို ဝယ်ယူပြီး တနင်္လာမှ သောကြာ နေ့များတွင် မြို့နယ်အလိုက် ကြာချိန် ၄-၅ရက်အတွငိး SBS expressနဲ့ အိမ်အရောက်ပို့ဆောင်ပေးမှာပဲ ဖြစ်ပါတယ်။

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